334-390-9126
Privacy Policy
Mr Hicks Roofing, LLC
Effective Date: October 19, 2026
Mr Hicks Roofing, LLC ("Mr Hicks Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you contact us, request an estimate or inspection, receive roofing services, visit www.mrhicksroofing.com, or receive text messages from us.
1. Information We Collect
We collect information you or someone acting on your behalf (such as your property manager or insurance company) provides to us, including:
- Your name
- Mobile and other phone numbers
- Email address
- Property address and access details needed to perform the work
- Photos of your property and roof, inspection notes, estimates, and other job details
- Insurance claim information related to your job, when you share it with us
- Communications with us, including calls, emails, and text messages
When you visit our website, basic technical information (such as browser type and pages visited) may be collected automatically by our website host.
2. How We Use Your Information
We use your information to:
- Schedule, confirm, and remind you about inspections and appointments
- Let you know when we are on the way and send updates about your job
- Prepare estimates, perform roofing work, and follow up after the job
- Communicate with you by phone, email, and text message
- Work with your property manager or insurance company on your job, when applicable
- Keep business records and respond to your questions
3. How We Share Your Information
We do not sell your personal information. We share information only as needed to provide our services, including:
- With your property manager, property owner, or tenant, when the job is requested or managed through them
- With your insurance company or adjuster, when needed for a claim related to your job
- With service providers that help us run our business, such as our customer management and scheduling software (JobNimbus) and our text messaging provider (Twilio). These providers may use the information only to provide services to us.
- When required by law or to protect our rights, safety, or property
4. SMS / Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS opt-in consent are not shared or sold to third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
The only exception is sharing with service providers, such as our text messaging platform, that we use solely to deliver the text messages you have agreed to receive.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our Terms of Service for full SMS terms.
5. How We Protect Your Information
We take reasonable steps to protect your information from loss, misuse, and unauthorized access. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
6. How Long We Keep Information
We keep your information as long as needed to provide our services, maintain business and job records, and meet legal or insurance requirements.
7. Your Choices
- You may ask to review or update the information we have about you.
- You may opt out of text messages at any time by replying STOP.
- You may ask us to stop sending emails by contacting us.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Mr Hicks Roofing, LLC
1253 Rucker Blvd, Suite D
Enterprise, AL 36330
Phone: 334-390-9126
Email: mrhicksroofing@gmail.com
Website: www.mrhicksroofing.com